Copy of Troubleshooting Videos (ARCHIVE)

Hit a snag? See how to set up your bed and solve some basic issues with our troubleshooting videos. Or, call our technical experts at 1-843-800-8373.

Programming a second remote to work with 2 bases

Resetting a programmed remote for 1 or 2 bases

How to replace a control box on a Rize bed

How to get rid of squeaking

How to perform an emergency power down after a power failure

How to manually lower the bed after a power failure if batteries aren't installed

How to replace a fuse on your Rize bed

How to reset a programmed remote - general

How to perform a complete reset